Privacy Policy – 360 Degree

Effective Date: 10 September 2025

360 Degree (“we”, “our”, or “the App/Website”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application, website, and related services.

1. Information We Collect

When you use our Website or App, we may collect the following information to provide a seamless educational experience:

a. Personal Information

• Name, email address, mobile number, and account details provided during sign-up or communication with our support team.

b. Usage Information

• Courses viewed, videos watched, progress tracking, subscriptions, and interaction with app features.

c. Device & Technical Information

• Device type, operating system, browser type, IP address, and device identifiers for security, analytics, and troubleshooting.

d. Payment Information

• Payments for courses are processed securely through trusted third-party payment gateways such as Razorpay.

• We do NOT collect or store sensitive payment data such as full card numbers, CVV codes, or bank credentials.

• Razorpay may collect certain details such as card number, UPI ID, or bank information as required to process payments, in accordance with their privacy policy.

2. Purpose of Data Collection

We collect and use data only for the following purposes:

1. Provide Educational Services – To deliver access to courses, live classes, and learning features.

2. Payment Processing – To securely process course purchases and subscriptions via Razorpay.

3. Personalization – To customize learning content and improve user experience.

4. Notifications – To send updates about courses, payments, and important announcements.

5. Customer Support – To resolve technical issues and provide assistance.

6. Security – To detect and prevent fraudulent or unauthorized activity.

7. Analytics & Improvement – To analyze trends and improve services using tools like Firebase and Google Analytics.

Important: 360 Degree is not a financial service, medical app, or government platform.
The payment feature is solely for purchasing educational courses.

3. Data Sharing

We never sell or rent your personal data.
We only share information in the following limited scenarios:

• With Service Providers:
  Trusted third parties such as Razorpay (payments), cloud hosting, analytics, and video streaming providers who are essential to operate our services.

• Legal Compliance:
  When required by law, court order, or to protect rights, property, or safety of our users and the platform.

Each third-party partner is bound by confidentiality and data protection obligations.

4. Data Storage & Security

• Your data is securely stored on trusted cloud platforms like Supabase and similar providers.

• We implement industry-standard security measures, including:

  • Encrypted data transmission,

  • Secure APIs,

  • Access control and regular audits.

While we strive to protect your data, no system can guarantee absolute security.

5. Your Rights

You have full control over your data and can:

• Access, update, or delete your account information.

• Request details about how your data is used.

• Opt out of non-essential communications.

To exercise your rights, email us at support@360degreenursing.in

6. Children’s Privacy

• Our services are intended for students and adult learners.

• We do not knowingly collect information from children under 13 years of age.

• If you believe a child has provided personal data, contact us immediately, and we will take steps to delete it.

7. Cookies & Tracking

• Our app and website may use cookies or similar technologies to:

  • Improve user experience,

  • Analyze traffic,

  • Personalize content.

You can disable cookies in your browser settings, though this may limit functionality.

8. Payments via Razorpay

• Payments for course subscriptions are securely handled through Razorpay.

• Razorpay may collect data like card number, UPI ID, or other payment credentials as required to complete a transaction.

• For details on Razorpay’s privacy practices, please review their official policy:
  https://razorpay.com/privacy/

• Note: Razorpay acts as a payment processor only.
  360 Degree does not store or directly handle any sensitive payment data.